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Insights

Articles, resources & news

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Articles

Why Cold Calls Matter and How to Make Them Work

This article outlines the key concepts related to cold calls, their importance in the commercial context, best practices, and strategies to optimise the process and maximise results.

Read More ->

May 15, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Outbound 2.0: How to Reinvent the Traditional Approach with Creativity and Efficiency

Welcome to Outbound 2.0: a modern, creative and efficient way to rethink traditional outbound strategies and turn them into powerful engines for connection and conversion.

Read More ->

May 8, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Why Culture Is Critical to Organizational Growth

Company culture is a key driver of growth, talent attraction, and long-term success. In this article, we’ll explore why culture matters so much in early-stage companies, what makes a culture truly strong, and how companies can cultivate one that supports rapid, sustainable growth.

Read More ->

May 2, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

AI's Influence on Freedom of Expression

Artificial Intelligence (AI) is reshaping how we communicate, share information, and express ourselves. As these technologies become part of our daily lives, it’s important to understand how they affect freedom of expression, one of the core rights in any democratic society.

Read More ->

Apr 26, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Why Client Satisfaction Forms Matter in B2B

One of the most effective ways to measure and act on satisfaction is through client satisfaction forms. In this article, we'll explore why client satisfaction forms matter in B2B, what you should do with the feedback you collect, and how it can directly impact your business growth.

Read More ->

Apr 17, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

How to Use NPS (Net Promoter Score) to Improve the Quality of Your Service

In this article, we’ll explore how to use NPS to identify what’s working, uncover what needs fixing, and make meaningful changes that boost customer satisfaction and loyalty.

Read More ->

Apr 10, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Organizational Learning in B2B Companies – States of Learning/Change

In the fast-paced world of B2B companies, the ability to learn and adapt is essential for success. Businesses that recognize and correct mistakes efficiently gain a competitive edge, fostering continuous improvement and innovation.

Read More ->

Apr 3, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

How to Make the Most of Scale Talks 4

Scale Talks 4 (ST4) is just around the corner, taking place on March 29, 2025, at the Centro Cultural de Belém (CCB), Lisbon. With insightful talks, networking opportunities, and exclusive activities, there are plenty of ways to make the most of ST4.

Read More ->

Mar 27, 2025

by Pietro Zancuoghi

COO, Scale Labs

Categories:

All

Articles

Resources

Articles

Why Cold Calls Matter and How to Make Them Work

This article outlines the key concepts related to cold calls, their importance in the commercial context, best practices, and strategies to optimise the process and maximise results.

Read More ->

May 15, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Outbound 2.0: How to Reinvent the Traditional Approach with Creativity and Efficiency

Welcome to Outbound 2.0: a modern, creative and efficient way to rethink traditional outbound strategies and turn them into powerful engines for connection and conversion.

Read More ->

May 8, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Why Culture Is Critical to Organizational Growth

Company culture is a key driver of growth, talent attraction, and long-term success. In this article, we’ll explore why culture matters so much in early-stage companies, what makes a culture truly strong, and how companies can cultivate one that supports rapid, sustainable growth.

Read More ->

May 2, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

AI's Influence on Freedom of Expression

Artificial Intelligence (AI) is reshaping how we communicate, share information, and express ourselves. As these technologies become part of our daily lives, it’s important to understand how they affect freedom of expression, one of the core rights in any democratic society.

Read More ->

Apr 26, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Why Client Satisfaction Forms Matter in B2B

One of the most effective ways to measure and act on satisfaction is through client satisfaction forms. In this article, we'll explore why client satisfaction forms matter in B2B, what you should do with the feedback you collect, and how it can directly impact your business growth.

Read More ->

Apr 17, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

How to Use NPS (Net Promoter Score) to Improve the Quality of Your Service

In this article, we’ll explore how to use NPS to identify what’s working, uncover what needs fixing, and make meaningful changes that boost customer satisfaction and loyalty.

Read More ->

Apr 10, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Organizational Learning in B2B Companies – States of Learning/Change

In the fast-paced world of B2B companies, the ability to learn and adapt is essential for success. Businesses that recognize and correct mistakes efficiently gain a competitive edge, fostering continuous improvement and innovation.

Read More ->

Apr 3, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

How to Make the Most of Scale Talks 4

Scale Talks 4 (ST4) is just around the corner, taking place on March 29, 2025, at the Centro Cultural de Belém (CCB), Lisbon. With insightful talks, networking opportunities, and exclusive activities, there are plenty of ways to make the most of ST4.

Read More ->

Mar 27, 2025

by Pietro Zancuoghi

COO, Scale Labs

Categories:

All

Articles

Resources

Articles

Why Cold Calls Matter and How to Make Them Work

This article outlines the key concepts related to cold calls, their importance in the commercial context, best practices, and strategies to optimise the process and maximise results.

Read More ->

May 15, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Outbound 2.0: How to Reinvent the Traditional Approach with Creativity and Efficiency

Welcome to Outbound 2.0: a modern, creative and efficient way to rethink traditional outbound strategies and turn them into powerful engines for connection and conversion.

Read More ->

May 8, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Why Culture Is Critical to Organizational Growth

Company culture is a key driver of growth, talent attraction, and long-term success. In this article, we’ll explore why culture matters so much in early-stage companies, what makes a culture truly strong, and how companies can cultivate one that supports rapid, sustainable growth.

Read More ->

May 2, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

AI's Influence on Freedom of Expression

Artificial Intelligence (AI) is reshaping how we communicate, share information, and express ourselves. As these technologies become part of our daily lives, it’s important to understand how they affect freedom of expression, one of the core rights in any democratic society.

Read More ->

Apr 26, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Why Client Satisfaction Forms Matter in B2B

One of the most effective ways to measure and act on satisfaction is through client satisfaction forms. In this article, we'll explore why client satisfaction forms matter in B2B, what you should do with the feedback you collect, and how it can directly impact your business growth.

Read More ->

Apr 17, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

How to Use NPS (Net Promoter Score) to Improve the Quality of Your Service

In this article, we’ll explore how to use NPS to identify what’s working, uncover what needs fixing, and make meaningful changes that boost customer satisfaction and loyalty.

Read More ->

Apr 10, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

Organizational Learning in B2B Companies – States of Learning/Change

In the fast-paced world of B2B companies, the ability to learn and adapt is essential for success. Businesses that recognize and correct mistakes efficiently gain a competitive edge, fostering continuous improvement and innovation.

Read More ->

Apr 3, 2025

by Pietro Zancuoghi

COO, Scale Labs

Articles

How to Make the Most of Scale Talks 4

Scale Talks 4 (ST4) is just around the corner, taking place on March 29, 2025, at the Centro Cultural de Belém (CCB), Lisbon. With insightful talks, networking opportunities, and exclusive activities, there are plenty of ways to make the most of ST4.

Read More ->

Mar 27, 2025

by Pietro Zancuoghi

COO, Scale Labs

Get our Sales Machine Framework Free Course

This course will help you understand the 3 main reasons you are not reaching your sales goals and closing the customers you want. All content is curated from last year's Scale Talks live event and based on our own experience helping dozens of B2B companies overcome these problems and many more in recent years.

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When you trust Scale Labs the keys to your business, you'll welcome a team of growth partners 24/7 dedicated to help your business go from Point A to Point Success in the shortest way possible.

Schedule a call

Let us take care of everything!

When you trust Scale Labs the keys to your business, you'll welcome a team of growth partners 24/7 dedicated to help your business go from Point A to Point Success in the shortest way possible.

© Copyright 2024. Scale Labs. All rights reserved.

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© Copyright 2024. Scale Labs. All rights reserved.

Designed by Wize

© Copyright 2024. Scale Labs. All rights reserved.

Designed by Wize