SCALE LABS
Our Culture
Our team
Meet the team
🇵🇹
Publio Silva
CEO
🇵🇹
Pietro Zancuoghi
COO
🇵🇹
Tomás Dias
Senior Consultant
🇵🇹
Beatriz Lamares
Sales Consultant
🇵🇹
Mafalda Lima
Sales Consultant
🇵🇹
Daniel Campos
Senior Sales Coach
🇵🇹
Fábio Pinheiro
Sales Coach
🇵🇹
João Almeida
Sales Manager
🇵🇹
David do Vale
Strategic Adviser
🇵🇹
Eduardo Santos
Strategic Adviser
🇵🇹
Marco Beja
Senior Scale Expert
🇵🇹
Rodrigo Patrício
Head of People and Talent
🇵🇹
Ísis Magro de Sá
Executive Assistant
Values
Our Core Values
Discipline
Doing what needs to be done despite everything any circumstance.
Implementation Speed
The sucess of a business is not only related to the quality of new inputs but to the speed of implementation of said inputs
Transparency
To build a successful business, trust is key so everything we do is fully transparent.
Galeria de eventos
Highlights From Our Last Events
Resources
Get free insights straight from our R&D department
Resources
Why Client Satisfaction Forms Matter in B2B
One of the most effective ways to measure and act on satisfaction is through client satisfaction forms. In this article, we'll explore why client satisfaction forms matter in B2B, what you should do with the feedback you collect, and how it can directly impact your business growth.
Read More ->
Apr 17, 2025
COO, Scale Labs
Resources
How to Use NPS (Net Promoter Score) to Improve the Quality of Your Service
In this article, we’ll explore how to use NPS to identify what’s working, uncover what needs fixing, and make meaningful changes that boost customer satisfaction and loyalty.
Read More ->
Apr 10, 2025
COO, Scale Labs
Resources
Organizational Learning in B2B Companies – States of Learning/Change
In the fast-paced world of B2B companies, the ability to learn and adapt is essential for success. Businesses that recognize and correct mistakes efficiently gain a competitive edge, fostering continuous improvement and innovation.
Read More ->
Apr 3, 2025
COO, Scale Labs
